We don’t have branches, But do have the answers…

It's only possible to pay your account fee monthly. Your monthly fee will be taken from your account automatically so you can deposit the annual amount at the start of the year.

Keep in mind that the monthly fee is USD 19.99.

If not, please contact Client Services

There's no fee if you are making a transfer to other Zenus accounts. There is a for ACH payments and for Wire/SWIFT transfers.

We do not charge a fee to receive a payment or transfer. If the amount received is less than you were expecting a charge may have been taken by the bank sending the funds. If a currency conversion was made during the transfer please check it was done at the rate you were expecting.

If not, please contact Client Services

The Zenus Bank application fee is $50. This is payable at the beginning of the application process. We charge this fee to cover costs we incur in carrying out the required regulatory checks for each application.
 
Our monthly fee is $19.99, this will be deducted from your Zenus account every month. 

If not, please contact Client Services

There is a non-refundable $50 application fee for a Zenus account. This is payable whether you are approved for an account with us or not. We charge this fee to cover the costs we incur in doing the required regulatory checks for each application.

 

If not, please contact Client Services

The amount it costs to transfer your funds to another bank account will depend on how you send them. Please view our Fees & Charges table on our website for the latest details. Your local bank may also charge you a fee depending on how and where you have sent them to.

If not, please contact Client Services

Our application and monthly membership fees have been determined using our own market analysis and incorporating our cost to serve.

We strive to keep our pricing for products and services competitive with other banks and in line with market rates.

Please see this link for more details https://zenus.com/charges-limits

If not, please contact Client Services