FAQs | Zenus Bank

Withdrawals

No, Zenus Bank does not allow cryptocurrency deposits or support any cryptocurrency-related activities.

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To send British Pound Sterling (GBP) to your Zenus Bank account, you will need to contact the financial institution you have your money in or use their banking platform to request the transfer.

To ensure that your transfer arrives at Zenus you will need to use the details below.

Be advised that all funds deposited in Zenus accounts will be posted in U.S. dollars. Please note you will need to include Convera USA LLC. because we are using their services to transfer your funds into your Zenus Bank account.

If you don't know how or where to find your account number please read our "How to see my full account number?" article. If you have more questions, please contact Client Services and we'll be happy to help.

Bank account details to use when sending money to your Zenus Bank account:

RECEIVING BANK - [ SWIFT TAG 57A ]
THE BANK OF NEW YORK MELLON
IBAN: GB76BARC20060523908119
SWIFT: BARCGB22
SORT CODE: 200605
ADDRESS: 1 CHURCHILL PLACE LONDON E14 5HP UNITED KINGDOM

BENEFICIARY - [ SWIFT TAG 59 ]
Convera USA LLC.
ACCOUNT: GB76BARC20060523908119

REFERENCE - [ SWIFT TAG 70 ]
ZENUS BANK 52240-LA
MEMBER NAME
ACCOUNT NUMBER

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If you want to send Euro (EUR) to your Zenus Bank account, you will need to contact the financial institution you have your money in or use their banking platform to request the transfer. To ensure that your transfer arrives at Zenus you will need to use the details below.

If you don't know how or where to find your account number, please read our "How to see my full account number?" article.

Bank account details to use when sending money to your Zenus Bank account:

Beneficiary Field

Full Name: (as it appears on your account)
Full Address:

Zenus Account number: (20 digits)

Beneficiary Bank
Zenus Bank Intl

Swift Code: ZEITPRSJ
Zenus Bank Address: Zenus Tower, 19th Floor, 252 Ponce de Leon, San Juan, PR, 00918

If you have more questions, please contact Client Services and we'll be happy to help.

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If not, please contact Client Services

To send Hong Kong dollars (HKD) to your Zenus Bank account, you will need to contact the financial institution you have your money in or use their banking platform to request the transfer.

To ensure that your transfer arrives at Zenus you will need to use the details below.

Bank account details to use when sending money to your Zenus Bank account:

RECEIVING BANK - [ SWIFT TAG 57A ]
BANK OF AMERICA NA
SWIFT: BOFAHKHX
ADDRESS: LEVEL 20, TOWER 2, KOWLOON COMMERCE CENTER

BENEFICIARY - [ SWIFT TAG 59 ]
Convera USA LLC.
ACCOUNT: 6055-71346-014

REFERENCE - [ SWIFT TAG 70 ]
ZENUS BANK 52240-LA
MEMBER NAME
ACCOUNT NUMBER

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If you want to send Japanese Yen (JPY) to your Zenus account you will need to contact the financial institution you have your money in or use their banking platform to request the transfer.

To ensure that your transfer arrives at Zenus you will need to use the details below.

Bank account details to use when sending money to your Zenus Bank account:

RECEIVING BANK - [ SWIFT TAG 57A ]
CITIBANK JAPAN LTD.
SWIFT: CITIJPJT
ADDRESS: SHIN-MARUNOUCHI BUILDING 5-1, MARUNOUCHI 1-CHOME, CHIYODA-KU, TOKYO 100-6520, JAPAN

BENEFICIARY - [ SWIFT TAG 59 ]
Convera USA LLC.
ACCOUNT: 161736406

REFERENCE - [ SWIFT TAG 70 ]
ZENUS BANK 52240-LA
MEMBER NAME
ACCOUNT NUMBER

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If not, please contact Client Services

To send Swiss francs (CHF) to your Zenus Bank account, you will need to contact the financial institution you have your money in or use their banking platform to request the transfer.

To ensure that your transfer arrives at Zenus you will need to use the details below.

Be advised that all funds deposited in Zenus accounts will be posted in U.S. dollars. Please note you will need to include Convera USA LLC. as the beneficiary because we are using their services to transfer your funds into your Zenus Bank account.

If you don't know how or where to find your account number please read our "How to see my full account number?" article. If you have more questions, please contact Client Services and we'll be happy to help.

Bank account details to use when sending money to your Zenus Bank account:

RECEIVING BANK - [ SWIFT TAG 57A ]
CREDIT SUISSE WERDMUHLEPLATZ
SWIFT: CRESCHZZ80A
ADDRESS: 8070 ZURICH, SWITZERLAND

BENEFICIARY - [ SWIFT TAG 59 ]
Convera USA LLC.
ACCOUNT: CH3904835258885011000

REFERENCE - [ SWIFT TAG 70 ]
ZENUS BANK 52240-LA
MEMBER NAME
ACCOUNT NUMBER

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If not, please contact Client Services

To transfer U.S. dollars to your Zenus account, you will need to provide the details below to the person making the payment or use them yourself.

Beneficiary Field

Full Name: (as it appears on your account)
Full Address:

Zenus Account number: (20 digits)

Beneficiary Bank
Zenus Bank Intl

Swift Code: ZEITPRSJ
Zenus Bank Address: Zenus Tower, 19th Floor, 252 Ponce de Leon, San Juan, PR, 00918

If you would like to transfer from other currencies, please select the currency listed below to view the transfers instructions:

British Pound Sterling

If you need additional help to make a deposit from any other currency please contact Client Services via email at clientservices@zenus.com or via phone by calling +1 833-936-8711 (USA toll-free) Open 9:00 am - 6:00 pm Monday to Friday EST.

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Zenus Bank does not process cash deposits. Members may fund their accounts via internal transfers from another Zenus account/member, Visa Direct OTC, ACH, or SWIFT transfers.

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