FAQs | Zenus Bank

Withdrawals

No, Zenus Bank does not allow cryptocurrency deposits or support any cryptocurrency-related activities.

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To send British Pound Sterling (GBP) to your Zenus Bank account, you will need to contact the financial institution you have your money in or use their banking platform to request the transfer. To ensure that your transfer arrives at Zenus you will need to use the details below. Be advised that all funds deposited in Zenus accounts will be posted in U.S. Dollars.

If you don't know how or where to find your account number, please read our "How to see my full account number?" article.

Bank account details to use when sending money to your Zenus Bank account:

Beneficiary Field

Full Name: (as it appears on your account)
Full Address:

Zenus Account number: (20 digits)

Beneficiary Bank
Zenus Bank Intl

Swift Code: ZEITPRSJ
Zenus Bank Address: Zenus Tower, 19th Floor, 252 Ponce de Leon, San Juan, PR, 00918

If you have more questions, please contact Client Services and we'll be happy to help.

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If you want to send Euro (EUR) to your Zenus Bank account, you will need to contact the financial institution you have your money in or use their banking platform to request the transfer. To ensure that your transfer arrives at Zenus you will need to use the details below.

If you don't know how or where to find your account number, please read our "How to see my full account number?" article.

Bank account details to use when sending money to your Zenus Bank account:

Beneficiary Field

Full Name: (as it appears on your account)
Full Address:

Zenus Account number: (20 digits)

Beneficiary Bank
Zenus Bank Intl

Swift Code: ZEITPRSJ
Zenus Bank Address: Zenus Tower, 19th Floor, 252 Ponce de Leon, San Juan, PR, 00918

If you have more questions, please contact Client Services and we'll be happy to help.

Did this answer your question? Yes No

If not, please contact Client Services

To send Hong Kong dollars (HKD) to your Zenus Bank account, you will need to contact the financial institution you have your money in or use their banking platform to request the transfer. To ensure that your transfer arrives at Zenus you will need to use the details below. Be advised that all funds deposited in Zenus accounts will be posted in U.S. Dollars.

If you don't know how or where to find your account number, please read our "How to see my full account number?" article.

Bank account details to use when sending money to your Zenus Bank account:

Beneficiary field -

Account Number: 71346-014

Name: Custom House Financial (UK) Limited 200

Address: Hammersmith Road London W6 7DL United Kingdom

Beneficiary Bank -

Name: Bank of America NA Hong Kong Branch

SWIFT: BOFAHKHX

Address: Level 20 Tower 2, Kowloon Commerce Centre

51 Kwai Cheong Road Hong Kong Hong Kong

Routing code: 55757

Reference -

52240LA

Full Name: (as it appears on your account)

Zenus Account number: (20 digits)

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If not, please contact Client Services

If you want to send Japanese Yen (JPY) to your Zenus account you will need to contact the financial institution you have your money in or use their banking platform to request the transfer. To ensure that your transfer arrives at Zenus you will need to use the details below. Be advised that all funds deposited in Zenus accounts will be posted in U.S. Dollars.

If you don't know how or where to find your account number, please read our "How to see my full account number?" article.

Bank account details to use when sending money to your Zenus Bank account:

Beneficiary field -

Account Number: 0161736406

Name: Custom House Financial (UK) Limited 200

Address: Hammersmith Road London W6 7DL United Kingdom

Beneficiary Bank -

Name: Citibank N.A.

SWIFT: CITIJPJT

Address: Otemachi Park Building1-1-1 Otemachi, Chiyoda-ku Tokyo100-8132 Japan

Reference -

52240LA

Full Name: (as it appears on your account)

Zenus Account number: (20 digits)

If you have more questions, please contact Client Services and we'll be happy to help.

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If not, please contact Client Services

To send Swiss francs (CHF) to your Zenus Bank account, you will need to contact the financial institution you have your money in or use their banking platform to request the transfer. To ensure that your transfer arrives at Zenus you will need to use the details below. Be advised that all funds deposited in Zenus accounts will be posted in U.S. Dollars.

If you don't know how or where to find your account number, please read our "How to see my full account number?" article.

Bank account details to use when sending money to your Zenus Bank account:

Beneficiary field -

IBAN: CH4508726000050363020

Name: Custom House Financial (UK) Limited

Address: Hammersmith Road London W6 7DL United Kingdom

Beneficiary Bank -

Name: Bank of America Merrill Lynch

SWIFT: BOFACH2X

Address: Stockerstrasse 23 8002 Zurich Zurich, Switzerland

Reference -

52240LA

Full Name: (as it appears on your account)

Zenus Account number: (20 digits)

If you have more questions, please contact Client Services and we'll be happy to help.

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If not, please contact Client Services

To transfer U.S. dollars to your Zenus account, you will need to provide the details below to the person making the payment or use them yourself.

Beneficiary Field:

Full Name: (as it appears on your account)
Full Address:

Zenus Account number: (20 digits)

Beneficiary Bank:

Zenus Bank Intl

Swift Code: ZEITPRSJ
Zenus Bank Address: Zenus Tower, 19th Floor, 252 Ponce de Leon, San Juan, PR, 00918

Intermediary bank for USD transfers only, if needed:

Name: JP Morgan Chase NA

Address: New York, NY

Routing Number: 021000021

BIC Code: CHASUS33

How to make US local transfers using ABA:

Bank Information:

Routing 021000021

Name: JP Morgan Chase / NEW YORK NY, US

Beneficiary:

Account: 866533562

Name: Customer's name

Address: Customer's address

Reference:

Zenus Account number

If you would like to transfer from other currencies, please select the currency listed below to view the transfers instructions:

British Pound Sterling

If you need additional help to make a deposit from any other currency please contact Client Services via email at clientservices@zenus.com or via phone by calling +1 833-936-8711 (USA toll-free) Open 9:00 am - 6:00 pm Monday to Friday EST.

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Zenus Bank does not process cash deposits. Members may fund their accounts via internal transfers from another Zenus account/member, Visa Direct OTC, ACH, or SWIFT transfers.

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