We don’t have branches, But do have the answers…

Zenus is not a member of the Financial Services Compensation Scheme (FSCS) or the Federal Deposit Insurance Corporation (FDIC). However, we follow a number of regulations, practices and policies to keep your money safe.


If not, please contact Client Services

We've added lots of technical security features to your Zenus account but you need to help keep it secure to Here are some simple security steps we recommend you take: 


1. Use a strong, unique password. 

(Your password must be a minimum of 12 characters long, use a combination of upper and lowercase letters, numbers and special characters) 

2. Do not share your password with anyone. 

3. Do not use the same passwords you use for your social media or emails. 

(You might want to consider using a password manager to manage all of your login credentials for you. They can also generate ultra-secure passwords, saving you from having to remember lots of different ones or resorting to using the same one for everything)

4. Do not share logins. 

(If one or more people use your device, you should all have separate logins)


If not, please contact Client Services

Zenus implements policies designed to protect the confidentiality and security of your nonpublic personal information, including a privacy protection policy.

If not, please contact Client Services